Privacy Policy

This Privacy Policy applies to all entities within the SLG Group, including but not limited to Future Nation Schools, Future Nation College and Sifiso EdTech (collectively referred to as “we”, “our”, “us”). We are committed to protecting the personal information of all our stakeholders, including learners, parents, guardians, staff and visitors to our platforms. This Privacy Policy explains how we collect, use, share and safeguard your information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.

1. Purpose of this Policy This policy outlines our practices regarding the collection, use, disclosure and safeguarding of personal information. It also explains your rights and how you can exercise them.

2. Information We Collect We collect personal information that is necessary for academic, administrative and communication purposes. This may include:

  • Full name, ID/passport number
  • Contact details (email, phone number, address)
  • Learner records (academic history, attendance, disciplinary data)
  • Health and emergency contact information
  • Payment and financial details
  • Images, videos (e.g. from school events)
  • Website usage data (via cookies and analytics tools)

3. How We Use Your Information Your information is used for:

  • Enrolment and administration of learners
  • Communication with parents/guardians
  • Academic record-keeping and progress reporting
  • Emergency contact and health-related matters
  • Internal analytics and improvement of services
  • Legal compliance and record-keeping
  • Marketing and promotional communications (with opt-out option)

4. Consent We will seek consent before collecting or processing personal information, except where otherwise permitted by law. For minors, consent will be obtained from a parent or legal guardian.

5. Sharing of Information We may share personal information with:

  • Educational and administrative service providers
  • Regulatory authorities where required by law
  • Service providers for digital learning platforms, analytics and communication tools

We do not sell or rent your personal information to any third party.

6. International Transfers Your personal information may be transferred to and stored in countries outside South Africa (e.g., cloud services based in the EU, UK, or USA). We ensure such transfers comply with POPIA and that adequate data protection measures are in place.

7. Data Retention We retain personal data only as long as necessary for the purposes it was collected, or as required by law. For example, learner records are retained for up to 5 years after graduation or final engagement.

8. Cookies and Website Analytics We use cookies to enhance your browsing experience. Cookies may collect:

  • Device and browser type
  • IP address
  • Pages visited and actions taken

You can control cookie preferences through your browser settings. We use tools such as Google Analytics and their privacy policies apply.

9. Marketing and Communications We may send you newsletters and promotional materials related to Future Nation Schools, Future Nation College and Sifiso EdTech. You may unsubscribe at any time by clicking the link in our emails or contacting us directly. We honour such requests within 7 days.

10. Security Measures We take reasonable administrative and technical steps to protect your information, including:

  • Password-protected systems
  • Secure servers and encryption
  • Staff training and access controls

11. Data Breach Notification In the event of a data breach, we will notify the Information Regulator and affected individuals within 72 hours, as required by POPIA. We will provide details on the nature of the breach, what data was involved and mitigation steps taken.

12. Your Rights You have the right to:

  • Access, correct or delete your personal information
  • Withdraw consent
  • Object to processing or lodge a complaint with the Information Regulator

Requests can be sent to our Head of Marketing, Sales and Communication.

13. Head of Marketing, Sales and Communication Contact Information Officer: Karin Jacobsen Email: karin.j@sifiso.com Phone: +27 11 268 6396 Address: Sifiso Nxasana House, 269 Oxford Road, Illovo, Johannesburg, 2169

14. Changes to this Policy We may update this policy periodically. We will notify stakeholders of significant changes through our websites and communication channels. By using our services or providing your information, you agree to the terms of this Privacy Policy.